Frequently Asked Questions about Home Care in Arizona

Asking questions about senior care is more important in Arizona than in many other states because Arizona does not regulate home care.

Some companies compete by advertising the lowest caregiver rate. These rates are possible because of the classification of caregivers as independent contractors instead of employees. Classifying caregivers as independent contractors instead of employees restricts the company in providing supervision, training, and enforcing policies. Additionally, senior clients and their families are at increased financial and legal risk.

Asking the right questions will help you select the right home care agency.

FREQUENTLY ASKED QUESTIONS

WHY CHOOSE ADULTCARE ASSISTANCE HOMECARE?

VOTED BEST OF ARIZONA FOR 13 YEARS

Adultcare Assistance Homecare is trusted by Arizona. Prestigious recognition have included Business of the Year, Arizona Mature Workers Certification, Active Adult 50+ Program Award, A+ Better Business Bureau, and voted “Best of AZ” for 13 Years by Ranking Arizona. Received a Caring Star of 2024 for service excellence in senior care.

PERSONALIZED CARE PLAN

Schedules and services are flexibly designed based on your home care needs. Clients can request caregivers by the day or as needed. Popular requests include 24 hour care, nights/weekends only and transportation to medical offices. Adultcare Assistance Homecare is happy to personalize your care to meet your needs.

CARE SUPERVISOR ON CALL 24/7

The senior care directors at Adultcare Assistance Homecare reduce family pressure by efficiently managing home care needs. The senior care management team is available 24 hours a day, 7 days a week to ensure clients are not left unattended, assist in sudden changes in care needs and provide family status updates.

LOCALLY OWNED, ARIZONA FOCUSED (NOT A FRANCHISE)

National franchises have a different agenda than our locally owned, Arizona focused company. Adultcare Assistance Homecare partners with several Arizona senior organizations because we trust them and they trust us. Arizona does NOT regulate home care and many have difficultly understanding the impact on their family. Our owner, Krystal Wilkinson, is passionate about local home care and was recently selected as the President of the Arizona Chapter of the Home Care Association of America.

NO LONG-TERM CONTRACTS

You can easily try our caregivers for a few hours and know the difference we make with no long-term commitments. Adultcare Assistance Homecare makes it easy to cancel home care services if you are not 100% satisfied.

BEST OF HOME CARE - LEADER IN EXCELLENCE

Choosing a “Leader in Excellence” means choosing one of the best home care providers in the nation—as rated by clients and caregivers in third-party satisfaction interviews. Best of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm. Recipients of this award represent the top 15% of providers participating in the Home Care Pulse Satisfaction Management Program.

TOP RANKING CAREGIVER SATISFACTION

Adultcare Assistance has received the Best of Home Care – Employer of Choice Award. The Employer of Choice Award is granted only to the top-ranking home care providers, based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Adultcare Assistance is ranked among the best employers of in-home caregivers.

TOP RANKING CLIENT SATISFACTION

Adultcare Assistance has received the Best of Home Care – Provider of Choice Award. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Adultcare Assistance is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.

CARING STAR RECIPIENT 2024

Adultcare Assistance is proud to announce that we’ve received the esteemed Caring Star award! The Caring Star award is granted to top-ranking home care providers based on client satisfaction scores gathered by Caring.com, a leading senior care referral service. This recognition underscores our commitment to providing exceptional care and being recognized as one of the best in-home care providers.