Caregivers Arrive On Time

Caregivers Arrive On Time

Recently, a gentleman called and informed us that his former home care company used undisciplined caregivers.  He was frustrated because his caregivers would arrive late, leave early and this company would not adjust his bill.  He wanted to know our policy and procedures on timeliness.

Adultcare Assistance Homecare has a culture of punctuality.  Our caregivers are required to arrive on time.  If the caregiver is running late due to unforeseen circumstances or needs to change the client’s schedule, then the on-call supervisor must be notified immediately.  We monitor when our caregivers are working through our investment in telephony tracking.  Telephony is like a time clock, the caregivers call into a toll-free number when they arrive and leave.  This system records both the time and location of the phone call.  If the caregiver does not arrive on time or leaves early, then their supervisor is notified.  Telephony has the added advantage of ensuring that our clients are not over charged.



FREQUENTLY ASKED QUESTIONS
WHY CHOOSE ADULTCARE ASSISTANCE HOMECARE?
Voted "Best of Arizona" for 8 Years

Adultcare Assistance Homecare is trusted by Arizona. Prestigious recognition have included Business of the Year, Arizona Mature Workers Certification, Active Adult 50+ Program Award, A+ Better Business Bureau, and voted "Best of AZ" for 8 Years by Ranking Arizona.
 

Personalized Care Plan

Schedules and services are flexibly designed based on your home care needs. Clients can request caregivers by the day or as needed. Popular requests include 24 hour care, nights/weekends only and transportation to medical offices. Adultcare Assistance Homecare is happy to personalize your care to meet your needs.
 

Care Supervisor On Call 24/7

The senior care directors at Adultcare Assistance Homecare reduce family pressure by efficiently managing home care needs. The senior care management team is available 24 hours a day, 7 days a week to ensure clients are not left unattended, assist in sudden changes in care needs and provide family status updates.
 

Locally Owned, Arizona Focused (Not A Franchise)

National franchises have a different agenda than our locally owned, Arizona focused company. Adultcare Assistance Homecare partners with several Arizona senior organizations because we trust them and they trust us. Arizona does NOT regulate home care and many have difficultly understanding the impact on their family. Our owner, Krystal Wilkinson, is passionate about local home care and was recently selected as the President of the Arizona Chapter of the Home Care Association of America.
 

NO Long-Term Contracts

You can easily try our caregivers for a few hours and know the difference we make with no long-term commitments. Adultcare Assistance Homecare makes it easy to cancel home care services if you are not 100% satisfied.

ADULTCARE ASSISTANCE HOMECARE REVIEWS